This Privacy Policy of OPTOCARE explains how we collects, uses, shares, and protects the personal information of users your who visit or make purchases through our online optical store www.optocare.in. Protecting your privacy is important to us, and we strive to be transparent about our data practices. By accessing or using the Website, you agree to the terms of this Privacy Policy.
- Information We Collect
1.1 Personal Information: We may collect personal information that you provide voluntarily when creating an account, making a purchase, or contacting us. This may include your name, email address, shipping address, phone number, and payment information. We collect this information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
1.2 Usage Information: We may automatically collect certain non-personal information about your interactions with the Website. This may include your IP address, browser type, device information, operating system, and browsing behavior. We collect this information to analyze trends, administer the Website, and gather demographic information for aggregate use. This helps us improve our products, services, and the overall user experience.
- Use of Information
2.1 Provide and Improve Services: We use the collected information to process your orders, fulfill your purchases, and provide you with the products and services you request. Additionally, we use the information to enhance and improve our offerings, tailor our content and marketing communications, and optimize the user experience on our Website.
2.2 Marketing and Communication: With your consent, we may use your personal information to send you promotional emails, newsletters, or other communications about our products, offers, and updates. You have the option to unsubscribe from these communications at any time by following the instructions provided in the emails or contacting us directly.
2.3 Legal Compliance and Protection: We may use and disclose your personal information as required by applicable laws, regulations, legal processes, or to protect our rights, property, or safety, as well as the rights, property, or safety of others. This may include sharing information with law enforcement agencies or other parties involved in fraud prevention or investigation.
- Information Sharing
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business. These service providers include payment processors, shipping partners, website hosting and maintenance providers, customer support tools, and analytics providers. These third-party service providers have access to your information only to the extent necessary to perform their specific tasks on our behalf and are obligated to keep your information confidential.
3.2 Compliance with Law: We may disclose your personal information to comply with legal obligations, enforce our policies, or respond to lawful requests, such as court orders or government inquiries. We may also share information when we believe it is necessary to prevent or address fraud, security issues, or technical problems.
- Data Security
We take the security of your personal information seriously and implement appropriate physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. Therefore, we cannot guarantee the absolute security of your information. If you have any concerns about the security of your data, please contact us using the information provided in Section 8.
- Third-Party Links
Our Website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices of those third-party websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
- Children’s Privacy
Our services are not intended for individuals under the age of Eighteen. We do not knowingly collect personal information from children. If you believe that we may have collected personal information from a child without parental consent, please contact us, and we will promptly take appropriate action.
- Updates to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. We will indicate the effective date of the updated policy at the beginning of the document. Your continued use of the Website after any changes to the Privacy Policy constitutes your acceptance of the revised Policy. We recommend reviewing this Privacy Policy periodically for any updates or changes.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information: